| Activity | Techniques and tools | Comments | 
| Identify metrics and  reference values | Business experts interview 
 GroupSystem | This activity follows the GQM (Goal-Question-Metric)
approach which consists in deriving a set of metrics
for each criterion. The GQM approach suggests to derive metrics by setting
(a) goals, (b)  questions refining goals, and (c) metrics to measure
goal achievement. | 
| Evaluate scenario against metrics | Business experts interview 
GroupSystem | The scenario is evaluated by giving a value to
each metric. | 
| Re-capture opinions about scenario using criteria | Business experts interview 
GroupSystem | This activity consists in collecting individual opinions by ranking
the scenario against each of the six
proposed criteria. It is similar to the corresponding one for the
qualitative evaluation.  However, it is now based  on the additional
knowledge  acquired through the evaluation of the scenario against
metrics. | 
| Aggregate individual opinions per criterion | GroupSystem | The individual results are agregated and the average scoring of
the scenario for each criterion is presented in a summary table. |