Activity |
|
Comments |
Identify goals reached by current business processes | Top managers and/or domain experts interview | A business process provides some desired output to an internal
or external customer. Roughly speaking, when a process is defined in a
detailed level, the delivery of the output can be considered as the operational
goal attached to the process.
|
Identify macro-processes
and the corresponding enterprise goals |
Modelling sessions | Processes do not operate independently but are related in different ways. (i) They can have temporal relationships expressing the triggering of a process by another one. (ii) A process defined in a detailed way at the operational level can be seen as an activity in a macro-process. This leads to the identification of macro-processes characterised by higher level goals. |
Organise enterprise goals in a goal hierarchy | EKD goal modelling editor | The recursive application of the process aggregation mechanism leads to the construction of a hierarchy of goals describing the current objectives of the enterprise. The leaves of this hierarchy correspond to operational goals classified in more and more general goals. |