Workshop on Business Process Management and Social Software

New opportunities provided by social software for BPM
- How can business processes fit to business models based on the paradigm of social production?
- Which new possibilities for the design of business processes are created by social software?
- How are trust and reputation established in business processes using social software?
- Are there business processes which require sociality, especially when they are not well defined (as production workflows) but collaborative or ad hoc?
- How do weak ties, social production, egalitarianism and mutual service provisioning influence the design of business processes?
- What is the impact on conceptual models for those categories of business processes which are not well-defined or that we do not wish to freeze using classical business process enactment systems for instance?
Engineering next generation of business processes: BPM 2.0 ?
- Do we need new BPM methods and/or paradigms to cope with social software?
- Is there an influence of weak ties, social production, egalitarianism and mutual service provisioning on BPM methods themselves?
- Are there any similarities or relationships with process mining techniques and also with workflow control and role patterns?
- Which phases of the BPM lifecycle (Design, Deployment, Performance, and Evaluation) are affected the most by social software?
- How can BPM profit from using social software?
- Which types of social software can be used in which phases of the BPM lifecycle?
Business process implementation support by social software
- Which kinds of social software can be used to implement business processes?
- Which categories of business processes can profit from social software?
- How does social software interact with WFMS or other business process support systems?
- How can we use Wikis, Blogs etc. to support business processes?
- What new kinds of business knowledge representation are offered by social production?