In conjunction with BPM 2009

The Second Workshop on Business Process Management and Social Software

7 September 2009, Ulm, Germany

Selmin Nurcan – University Paris 1 Panthéon Sorbonne, France

Rainer Schmidt – University of Applied Sciences, Aalen, Germany



  • Topics for discussion






The workshop will discuss three topics:

  • New opportunities provided by social software for BPM
    • How can business processes fit to business models based on the paradigm of social production?
    • Which new possibilities for the design of business processes are created by social software?
    • How are trust and reputation established in business processes using social software?
    • Are there business processes which require sociality, especially when they are not well defined (as production workflows) but collaborative or ad hoc?
    • How does social production influence the design of business processes?
    • What is the impact on conceptual models for those categories of business processes which are not well-defined or that we do not wish to freeze using classical business process enactment systems for instance?
  • Engineering next generation of business processes: BPM 2.0 ?
    • Do we need new BPM methods and/or paradigms to cope with social software?
    • Is there an influence of social production and social software on BPM methods themselves?
    • Are there any similarities or relationships with process mining techniques and also with workflow control and role patterns?
    • Which phases of the BPM lifecycle (Design, Deployment, Performance, and Evaluation) are affected the most by social software?
    • How can BPM profit from using social software?
    • Which types of social software can be used in which phases of the BPM lifecycle?
  • Business process implementation support by social software
    • Which kinds of social software can be used to implement business processes?
    • Which categories of business processes can profit from social software?
    • How does social software interact with WFMS or other business process support systems?
    • How can we use Wikis, Blogs etc. to support business processes?
    • What new kinds of business knowledge representation are offered by social production?

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